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Critical: No Off‑Platform Dealings

Engaging directly with recruiters or candidates outside OpenHire360 to avoid platform fees is strictly prohibited and may result in permanent account suspension, legal action, and full fee recovery by OpenHire360.

Critical: Payment Within 30 Days of Joining

Commission must be released within 30 days of the candidate's joining date. Late payments attract a 1.5% monthly penalty. Repeated defaults may lead to account suspension.

Accurate Information: Companies must provide truthful and up-to-date information about their organization, roles, and compensation. Misleading job descriptions may lead to account suspension.

Role Posting Standards: Job postings must include accurate job title, responsibilities, required skills, compensation range, and expected timelines. Vague postings reduce recruiter quality and may be removed.

Recruiter Selection: Companies may select one or more recruiters per role. Commitments made to a recruiter (e.g., agreed timelines, feedback cycles) must be honoured in good faith.

Timely Feedback: Companies are expected to provide structured feedback within 5 business days of a candidate submission. Unresponsiveness affects recruiter performance metrics and may be flagged.

No Direct Solicitation: After a recruiter submits a candidate through OpenHire360, companies may not contact, hire, or engage that candidate directly for any role without paying the applicable platform commission.

Commission Agreement: Fee percentage is agreed upon at the time of recruiter selection. Any retroactive renegotiation after a candidate is shortlisted or offered is not permitted without written platform consent.

Invoice & Payment: OpenHire360 will issue an invoice upon confirmed joining. Payment must be made via the platform's designated payment gateway. Cash or bank transfers outside the platform are prohibited.

Data Privacy: Candidate data accessed through OpenHire360 may only be used for the specific role for which they were submitted. Repurposing or sharing candidate data is a violation of our privacy policy and applicable law.

Account Conduct: OpenHire360 reserves the right to suspend or permanently ban companies that violate these terms, engage in fraudulent activity, or harm the integrity of the marketplace.